PREAMBLE


This Privacy Notice elucidates how Yes Global Marketing Sdn Bhd [Company No: 202201037248 (1482945A)], herein referred to as “Yes Global”, “we”, “us”, or “our”, and its affiliates collect, process, employ, and disclose your personal data. This information will provide critical guidance enabling you to make an informed decision prior to providing us with any of your personal data.

We reserve the right to modify this Privacy Notice at our discretion, without any prior announcement. Any significant alterations to our Privacy Notice will be communicated via our website https://yes.global or through other reasonable means. The date of the latest update to this Privacy Notice can be ascertained by referring to the ‘last updated’ date present in this document. Your continued use of our services constitutes your acknowledgement and acceptance of such amendments.

In instances where this Privacy Notice is provided in a language other than English, if any inconsistencies arise between the English version and the alternate language version, the English version will prevail. This is except in jurisdictions where the legal requirement mandates the prevailing of the national language.

DEFINITION OF PERSONAL DATA AND THE SCOPE OF ITS COLLECTION
In this Privacy Notice, “personal data” is understood to refer to any information, whether factual or otherwise, about an individual who can be identified either: (a) from that data alone, or (b) from that data combined with other information to which Yes Global Marketing Sdn Bhd, hereinafter referred to as ‘Yes Global’, has or is likely to gain access.

Based on the nature of your interaction with us, the personal data that we may collect, process, employ, and disclose include, but are not limited to, the following:

  1. Personal identification details (such as your name, identity card number or passport number, gender, nationality, date of birth, and marital status);
  2. Contact details (such as your residential address, billing address, delivery address, email address, and phone number);
  3. Financial details (such as your credit card numbers, debit card numbers, and bank account information);
  4. Profile information (such as your username, password, Independent Business Consultant number, and order history).

By selecting “Agree” and providing us with your personal data, you are granting us consent to collect, process, use and disclose your personal data for the purposes and usage notified to you in this Privacy Notice and/or by any other means as communicated by us through online or offline media (“Consent”), in accordance with the terms of this Privacy Notice.

Further, to comply with legal and regulatory obligations, to safeguard Yes Global’s assets and workforce/external contractors, and specifically to ensure compliance with trade control, anti-money laundering and/or bribery and corruption laws, and other regulatory requirements, we conduct periodic screening of our Independent Business Consultants against publicly available or government-issued sanctions lists and media sources.

This data may include personal data related to suspected and actual criminal behaviour, criminal records or proceedings pertaining to criminal or unlawful behaviour. However, such information is utilized solely for ensuring Yes Global’s compliance with legal and regulatory obligations and/or to the extent permitted or required by local law, all of which fall within the scope of the Consent.

This screening does not result in any automated decision-making with regards to the counter-parties or potential counter-parties.

Given our reliance on the personal data provided by you, kindly ensure that your personal data is current, complete, and accurate. If there are any changes to your personal data, please log in to https://yes.global/ to make the necessary updates.

RATIONALE FOR COLLECTING, USING, AND DISCLOSING YOUR PERSONAL DATA
The collection, processing, utilization, or disclosure of your personal data will not be undertaken unless:

  1. You have been notified of the reasons and methods for which your personal data is to be collected, and you provide consent to the collection, processing, utilization, and disclosure of your personal data for those particular reasons; or
  2. The collection, processing, utilization, and disclosure of said personal data are allowed or mandated under the relevant data privacy laws of Malaysia, as deemed applicable to the circumstances (the “Data Privacy Laws”).

Depending on the nature of your engagement with us, your personal data may be collected, processed, utilized, and disclosed for one or more of the following purposes:

  1. Verifying your identity;
  2. Processing your application and/or transaction with us;
  3. Processing payment or credit transactions;
  4. Fulfilling obligations in the course of or in connection with our provision of the goods and/or services requested by you;
  5. Managing your relationship with us, which may include responding to, handling, and processing your queries, requests, complaints, and feedback, and may require disclosure of personal data for the delivery of the same;
  6. Conducting investigations pertaining to fraud, unlawful activity, negligence or misconduct related to your use of our services or any other matters arising from your relationship with us;
  7. Sending you marketing information about our goods and services, including but not limited to, updates on marketing events, initiatives, promotions, lucky draws, membership and rewards schemes;
  8. Requesting feedback or participation in surveys, as well as conducting market research and/or analysis for statistical, profiling, or other purposes to allow us to review, develop and improve the quality of our products and services;
  9. Complying with any applicable laws, regulations, rules, codes of practice, or guidelines issued by any governmental and/or regulatory bodies, including assisting in law enforcement and investigations conducted by such entities;
  10. Transmitting personal data to any unaffiliated third parties including our third-party service providers (for instance, payment service providers, data hosting providers) and agents, and pertinent governmental and/or regulatory authorities, for the purposes outlined above;
  11. Any other incidental business purposes related to or in connection with the aforementioned.

Specifically, if you intend to join us as an Independent Business Consultant (IBC) in Malaysia, please note that we are required to electronically submit information related to the commission paid to you to the respective Inland Revenue Authorities. To make such a submission, we will need to obtain the NRIC numbers and/or the relevant identification numbers of our IBCs.

It is hereby acknowledged that if there is a legal requirement for us to provide or submit to the respective Inland Revenue Authorities information or relevant identification information of you at any stage, you hereby provide consent for such collection, process, use, or disclosure of your personal data.

Data collected for the stated purposes is necessary for us to provide our goods and/or services to you. It is therefore obligatory for you to provide us with the requested data, without which we may not be able to deliver our goods and/or services to you.

We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

By providing us with personal data or information about another person, you affirm that they have authorized you to act and receive any data protection notices on their behalf, and have consented to Yes Global in processing their personal data.

ARE THERE CIRCUMSTANCES WHERE YOUR PERSONAL DATA MAY BE TRANSFERRED OVERSEAS?
In the event that your personal data is transferred to entities affiliated with Yes Global Marketing Sdn Bhd and/or to authorised third parties situated outside your country, we implement organisational, contractual, and legal measures to ensure that your personal data is processed solely for the indicated purposes. Furthermore, sufficient levels of protection have been put in place to safeguard your personal data.

By clicking “Agree” and supplying us with your personal data, you consent to the transfer of your personal data to our business entities associated with Yes Global Marketing Sdn Bhd in Malaysia, and to their collection, processing, usage, and disclosure of said personal data in accordance with the stipulations of this Privacy Notice.

By clicking “Agree” and supplying us with your personal data, you consent to the transfer and/or processing of your personal data to third-party data hosting sites situated outside the jurisdictions where Yes Global Marketing Sdn Bhd conducts its business, where necessary for the fulfilment of our obligations in providing you with the services you have registered for. We shall take the necessary steps to ensure these third-party hosting sites are contractually obligated not to use your personal information for any purpose other than to provide the services they are contracted by Yes Global Marketing Sdn Bhd to provide, and to protect your personal information.

CAN YOU REVOKE YOUR CONSENT FOR THE COLLECTION OF PERSONAL DATA?
You possess the right to retract your consent for us to collect, process, use, and disclose your personal data that we possess or have under our control. To do so, please contact our Data Protection Officer at privacy@yes.global

Upon receipt of your written request to retract your consent, we may need a reasonable amount of time (depending on the complexity of your request and its impact on the nature of our relationship with you) to process your request and to inform you of the implications of acceding to your request. This includes any legal implications that may impact your rights and liabilities towards us. Generally, we aim to process your request within thirty (30) business days of receiving it.

We respect your decision to withdraw your consent. However, depending on the nature and extent of your request, we may not be in a position to continue providing our goods or services to you. We will inform you of the likely consequences of your retraction of consent before we complete the processing of your request.

Please note that your withdrawal of consent does not affect our right to continue to collect, process, use, and disclose your personal data where such actions are permitted or required under applicable Data Privacy Laws or any other written law.

CAN YOU ACCESS YOUR PERSONAL DATA?
In accordance with certain exceptions outlined in the pertinent Data Privacy Laws, you may request that Yes Global Marketing Sdn Bhd provide you with the personal data we have concerning you or information about the ways in which we collect, process, use or disclose your personal data. Such requests should be directed to our Data Protection Officer at privacy@yes.global

In order to process and handle your request, we may impose a reasonable fee. If applicable, we will notify you of this fee prior to the processing of your request.

We aim to respond to your request as promptly as feasible. Should we be unable to fulfil your request within thirty (30) days of receipt, we will notify you of the reason for this delay and inform you, in writing, within thirty (30) days of the expected timeframe for responding to your request. In instances where we cannot provide you with the requested personal data, we will generally inform you of the reasons for this inability (unless we are not obligated to do so under the pertinent Data Privacy Laws).

CAN YOU REQUEST THAT WE RECTIFY OR SUPPLEMENT YOUR PERSONAL DATA?
Subject to certain exceptions under the relevant Data Privacy Laws, you may request that we rectify any errors or omissions in your personal data that we hold, or supplement such data. Please direct such requests to our Data Protection Officer at privacy@yes.global

We aim to respond to your request as promptly as feasible. Should we be unable to fulfil your request within thirty (30) days of receipt, we will notify you of the reason for this delay and inform you, in writing, within thirty (30) days of the expected timeframe for responding to your request. In instances where we cannot make the requested corrections or supplements, we will generally inform you of the reasons for this inability (unless we are not obligated to do so under the pertinent Data Privacy Laws).

HOW IS YOUR PERSONAL DATA PROTECTED?
While we are committed to protecting your personal data and continually reviewing and enhancing our information security measures, we must note that no method of transmission over the Internet or method of electronic storage is entirely secure. Therefore, we urge you to take every possible precaution to protect your personal data while you are online, browsing our websites, or using our applications and/or digital services. We recommend regularly changing your passwords, using a combination of letters, numbers, and special characters, and ensuring the use of a secure browser.

If you suspect that your personal data has been compromised, please promptly change your password and/or contact our Data Protection Officer at privacy@yes.global

WHAT IS THE RETENTION PERIOD FOR YOUR PERSONAL DATA?
We will retain your personal data that is necessary for legal or business purposes for as long as it is required to (i) fulfil the purposes for which your personal data was collected; and/or (ii) fulfil the minimum personal data retention period required under the relevant laws of any jurisdiction.

We will cease to retain your personal data, or remove the means by which your personal data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the criteria stated above.

MISCELLANEOUS
Should you have any queries or feedback regarding our personal data protection policies and procedures, please contact our Data Protection Officer at privacy@yes.global

This Privacy Notice is to be applied in conjunction with any other notices, contractual clauses and consent clauses that relate to our collection, use and disclosure of your personal data.